Social Listening Takes Courage, (And Why It’s Worth The Effort) Eric Weidner November 30, 2012 Uncategorized | CUSTOMER SERVICE, MODERN, SOCIAL LISTENING, SOCIAL MEDIA Before we enter a restaurant, we research it on Yelp. While checking in on Foursquare, we take a picture of our meal and post it on Instagram. After the meal we post on Facebook, our thoughts on the food, customer service, ambiance, etc. The consumers nowadays are becoming more vocal... read more →
